Privacy notice

LAST UPDATED OCTOBER 2026

What we collect

Account details (name, email, company, hashed password), property details, booking details you add (lead guest name, party size, dates, a phone or email), the last four digits of a card and a payment reference, and an audit log of account activity including IP addresses.

Why

To draw and maintain your plans, bill you, and send storm-day evacuation alerts to your booked guests. Guest contact details are used only for evacuation alerts, never for marketing.

How long

Guest phone numbers and emails are deleted 30 days after check-out, including the addresses on our copies of sent alerts. Sign-in attempt records (email and IP address) are deleted after 90 days. Account, plan and billing records are kept for as long as your account is open and then for 7 years for tax records.

Who sees it

Our staff and safety reviewers, as needed to deliver the service. We do not sell personal data. Text and email delivery providers process alert messages on our behalf.

Cookies

One session cookie to keep you signed in. No advertising or tracking cookies.

Your choices

You can remove a booking at any time, which deletes the guest's contact details. To close your account or get a copy of your data, write to us from your account email.